AAPTA Refund Policy

Thank you for registering to access/participate in AAPTA’s services (or subscribing to AAPTA services) at www.aapta.org.au operated by AAPTA Inc.

AAPTA (we) offers a range of services to help overseas physiotherapists (you) in becoming a registered (general) physiotherapist (via APC pathway) to practice physiotherapy in Australia. All of the AAPTA services (e.g. coaching/mentoring sessions, mock exams, webinars, workshops etc.) are aimed at improving your confidence, knowledge and skills required to practice physiotherapy in an Australian healthcare context. AAPTA (as a not-for-profit organisation) offers these services at very low fees to enable as many overseas trained physiotherapists as possible to access and benefit from these services, while the fees set out for the services is expected to meet/cover the costs for AAPTA.

The refund policy that is outlined below is underpinned by the service and/or operational costs of AAPTA that incur in planning, coordinating and delivering AAPTA’s services.

Eligibility for a refund varies based on the service of our customers (you) register for.

In order to be eligible for a refund customers/participants/members should write to aaptaed@yahoo.com.au requesting for a refund.

Non-attendance to any scheduled AAPTA services automatically nullifies the eligibility to request for a refund.

The money will be refunded to the PayPal account if the original payment was received using PayPal during the purchase. For all other refunds, the money will be credited into your bank account. Please check your bank account for a refund to show up and we will notify you with the refund receipt by a WhatsApp or SMS or Email message within 14 calendar days of receiving your request in writing for refund or cancellation of the service or whichever is earlier.

AAPTA Inc reserves the right to change this refund policy without any notice to any individual or an organisation.

If anything is unclear or if you have more questions feel free to contact us at aaptalead@gmail.com or 0434 104 169

Policy V1- Updated 19-12-19